Policy

Locs-N-Motion Policy

All new sisterlocks/interlock clients must book a consultation before booking retightening services.

ALL Clients: If you're not receiving a shampooing service. All clients must wash their hair within 24hrs of any scheduled appointment and arrive with their hair and scalp clean and free of any products. If client arrives to appointment with dirty hair or scalp appointment will be rescheduled.

Environment: Non-smoking environment.

Visitors: Children or Guests are NOT allowed.

Sickness or Illness: If client is sick/ill or caring for someone with a communicable disease, please reschedule your appointment until conditions/symptoms have been cleared 24-48+ hours.

Late: Billing starts at time of appointment NOT at time of arrival. If client is more than 30 minutes late, appointment may be rescheduled. 15 minute Grace Period for client as well as consultant, After 15 minutes $25 late fees apply. If consultant is late $25 applied towards service.

Cancellations, Rescheduling, and No Shows: Appointments that are cancelled, rescheduled less than 24 hrs in advance, or no shows will incur a $50 fee for Sisterlocks/Interlocks retightenings and 50% of cost for ALL other services . This fee must be paid in advance before scheduling any new appointments. Fees can be paid via The Square.

Pictures: Locs-N-Motion reserves the right to take and use pictures for illustrative or demonstrative purposes for Locs-N-Motion's website and social media pages.

Payments: Locs-N-Motion only accepts cash. As well as credit/debit card payments with a transaction fee.

NO refunds for services rendered.

Note- Prices and Fees are subject to change.